Adjust my time
TIME LIMITS
Time flies when I am having fun; keep my gaming sessions under control, to get this online-real life balance just right.
It is mandatory to set time limits through the relevant section of your account or by contacting Customer Service. These limits refer to the amount of time you can play in a period. The definition of time limits is immediately applicable. They last for the time period you selected (day, week, or month) and then automatically reset and start valid again for that time period. Time limits are applicable only to RNG games (slots), Live Casino, and Virtual Sports Betting.
If you wish to increase the time or any other type of limits, you will need to either do so through the "Player Protection" section or contact Customer Service, as well as for any questions regarding the operation of the limits. You can immediately and at any time reduce your time or other types of limits. Keep in mind that you will receive relevant notifications once you have reached 80% and 100% of this limit.
TAKE A BREAK
Taking a short break from my gaming activities to simmer down; restraining myself from accessing my account for 24 hours.
In order to restrict your access in this way, you must visit the Player protection section in your Account or Contact Customer Service to receive the appropriate advice.
SELF EXCLUSION
Getting close to losing control? Self-Exclusion allows me to exclude myself from accessing my account for a period of 1, 2, 6, 9 months, or even Indefinitely.
In order to Self-exclude, you must visit the Player protection section in your Account or Contact Customer Service to receive the appropriate advice.
You can increase the time frame of your self-exclusion at any time with immediate effect, but you cannot reduce it. For lifting an indefinite Self Exclusion, please contact Customer Support, but keep in mind that, for your protection and following the regulatory requirements, your request may be examined after 12 months have passed since your initial self-exclusion request has been submitted.
Play for fun, keep it a game
Fun is the keyword here and placing a bet for entertainment that you can afford is the only way to it; placing a bet too many times to break even, make money or any other motive than just leisure or fun is definitely not.
To know yourself, is to know when to stop
If you are feeling unsure if you are at risk of developing an addiction or if you are concerned about playing too much, use our anonymous self-test, to get some safe play advice based on your answers and your playing behavior.
Keep your play in control with our RG tools here
Always choose to use a limit that works best with your gambling habits; you can test out the RG tools here by yourself or make use of our free RG tool consultation by our expert customer support agents.
Keep an eye on the time spent
Time flies when you are having fun! And that is great, just make sure that you decide upfront how much time you are comfortable spending on our site per session, as to make sure that you use our services as intended, for fun! Never spend your precious time on gambling when your agenda does not permit you to or when you find it would affect your work, relationships, mental or physical health, or family bonds.
Keeping an eye on money spent
Decide upfront how much money you are willing to spend on a maximum and that you can afford to lose. Make a budget and stick to it. Make use of our RG tools to set a limit or contact our expert customer support agents for a free consultation.
Stay social
Gamble for fun and meet your friends or family no less than you would if you were not gambling. We surely do try our best to take good care of you, but no one knows you like your own loved ones. Do not alienate yourself from them for the sake of gambling.
Do not play while intoxicated
Gambling is to be practiced with calm and controlled decisions and any intoxication will decrease your ability to make reasonable ones. Use our RG tools to make sure that you can take a break before taking part in any intoxicating activity, to avoid uncontrolled losses.
Play responsibly and make sure that you understand what that means
If you think that you have a strategy that helps you win, think twice, as gambling is intended to be used as a pastime activity...and that’s about it. Feeling lucky? Or won something? That is great! But don’t quit your job just yet, gambling involves winning and losing, so make sure to keep it a game!